Privacy Policy

Last updated: 3/9/2026

Green Circle Plant Nursery ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or interact with our business, including our related nursery, Terra Nova Plants.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Contact details you provide when submitting an enquiry, wholesale request, contact form, or newsletter sign-up (e.g. name, email address, phone number, business or organisation name)

  • Order and enquiry details, such as the plants or services you're interested in, project type, or quantities requested

  • Website usage data, collected automatically through tools such as [Google Analytics / insert other tools], including pages visited, time spent on site, and general location data (e.g. city or region, not precise location)

  • Communications, including any correspondence you send us via email, contact forms, or social media

We do not knowingly collect sensitive personal information beyond what is necessary to respond to your enquiry.

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries, including wholesale and horticulture program requests

  • Provide quotes, process orders, and arrange plant supply

  • Communicate with you about your enquiry or order

  • Improve our website and understand how visitors use it

  • Send updates, newsletters, or marketing communications, where you have opted in

  • Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with:

  • Service providers who help us operate our website or business (e.g. website hosting, email service providers, analytics tools)

  • Legal or regulatory bodies, where required by law

We do not share your personal information with third parties for their own marketing purposes.

4. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand website usage. You can control or disable cookies through your browser settings, though this may affect how parts of the website function.

5. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your personal information, where applicable

  • Opt out of marketing communications at any time

To make a request, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and encourage you to review their privacy policies separately.

8. Children's Privacy

Our website is not directed at children, and we do not knowingly collect personal information from children without parental consent, including in the context of school or horticulture education programs. Where a program involves working with schools or minors, any necessary consent and information handling will be managed directly with the relevant school or organisation.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.